For many Australian travellers, navigating Vietnam’s visa rules can feel a bit like trying to assemble a flat-pack without instructions. The requirements change from time to time, different types of …
For many Australians heading to Vietnam, the idea of simply landing and picking up a visa at the airport sounds quick and hassle-free. But the truth is that Vietnam’s Visa on Arrival system has its own rules, paperwork, and pre-travel steps that must be sorted out before boarding your flight. Travellers who aren’t properly prepared often face long queues, unexpected delays, or even denial of entry upon arrival. This guide breaks down everything Australians need to know—from eligibility and entry requirements to the documents you must bring, how the approval letter works, and essential tips for a smooth arrival—so you can avoid unnecessary stress and enjoy a seamless start to your trip.
Australians are eligible to obtain a Vietnam Visa on Arrival (VOA), but it’s not a walk-up service where you simply request a visa at the airport. The system only works when you already hold an official visa approval letter, issued beforehand by the Vietnam Immigration Department. This approval letter acts as your authorisation to have the visa printed and stamped upon landing. Without it, airlines may refuse boarding, and immigration officers at the airport cannot process a VOA under any circumstance.
The VOA option covers several travel purposes, including holidays, business travel, and visiting friends or relatives. It is often favoured by travellers who want more flexibility in choosing their visa type or entry airport. However, the key to success is meeting all pre-travel requirements, especially the approval letter.
Anyone arriving in Vietnam without the correct paperwork—including the approval letter—will not be able to complete the VOA process. This is why airlines are strict during check-in and typically require proof of the approval letter before allowing you to board. Travellers who prepare ahead of time, print their documents, and understand the VOA process tend to move through the airport with ease.
Although Vietnam offers other visa options such as the e-visa, the VOA remains a practical choice for many Australians who prefer obtaining their visa after landing, provided they follow the proper steps before departure.
Australian passport holders must fulfil several criteria before they can use the VOA system. First, your passport must be valid for at least six months beyond the date you enter Vietnam. Immigration officers take this rule seriously, and airlines may deny boarding if the passport does not meet the requirement. Additionally, you need at least two blank pages available for the visa sticker and entry stamps.
Another essential requirement is possessing a valid visa approval letter. This document serves as official authorisation from the Vietnam Immigration Department and must be organised prior to travel. Without the approval letter, there is no access to VOA processing at the airport.
Although not mandatory, having proof of onward travel—such as a return flight—is recommended and occasionally requested by immigration staff. Accommodation details may also be checked, especially during peak holiday periods or if your travel itinerary appears unclear. Having these documents ready can help streamline the process.
Finally, Australians must comply with Vietnam’s current entry rules, which may include health, customs, and border regulations. These requirements can vary depending on travel season or policy updates, so checking the latest guidelines before your trip is always wise.
When you land in Vietnam, you must present the printed visa approval letter, which is the foundation of the VOA process. This letter must match your passport details exactly, including spelling, dates, and passport number. Having a printed version is essential, as digital copies may not be accepted at the VOA counter.
Travellers must also provide a completed NA1 entry/exit form. Although the form is available at the airport, filling it in beforehand saves time and reduces delays, especially when flights arrive during busy periods. Along with the form, you’ll need two passport-sized photos (4 × 6 cm). If your photos do not meet specifications, immigration staff may request replacements, which can prolong the process.
Your original Australian passport will be handed over temporarily to staff while they process your VOA. This step is standard, and your passport will be returned once the visa sticker is placed inside. You will also need to pay the VOA stamping fee in USD cash: $25 USD for single-entry or $50 USD for multiple-entry visas. Credit cards and other currencies are generally not accepted.
Depending on the situation, you may also be asked to present proof of accommodation, travel plans, or contact details within Vietnam. Having these documents printed and accessible ensures a trouble-free arrival.
Before you leave Australia, you must apply for the visa approval letter through a legitimate visa agent. Reliable services such as VietnamImmigration.com assist travellers by reviewing their details, submitting the application, and obtaining the official approval letter. Once approved, print the letter, prepare your passport photos, and complete the NA1 form. These steps save significant time once you arrive in Vietnam.
When your flight touches down at Noi Bai International Airport, Da Nang International Airport, Tan Son Nhat International Airport, Cam Ranh International Airport, Phu Quoc International Airport, Cat Bi International Airport, or Lien Khuong International Airport, proceed directly to the VOA counter before heading to immigration. Submit your passport, approval letter, NA1 form, and photos to the officers. The stamping fee must be paid in USD cash, so prepare the correct amount beforehand to avoid delays.
The processing time typically ranges from 10 to 25 minutes, depending on airport traffic and the number of arriving passengers. During this time, officers will verify your documents, confirm your approval letter, and print the visa sticker. After processing, your passport will be returned with the visa attached, allowing you to continue towards immigration.
Once your VOA has been issued, head to the immigration counter to complete the entry procedure. This is the final step before officially entering Vietnam, after which you may collect your luggage and proceed through customs.
The visa approval letter is a mandatory pre-travel document issued by the Vietnam Immigration Department. It cannot be obtained at the airport and must be arranged before boarding your flight. This letter serves as your entry authorisation for collecting the VOA upon arrival.
Australians can obtain the approval letter through licensed agents such as VietnamImmigration.com, which specialises in verifying documents, preparing applications, and liaising directly with immigration officers. Using a professional service ensures your details are correct and reduces the risk of errors that could cause delays at the airport.
When submitting your application, you will need to provide personal details from your passport, proposed travel dates, visa type (tourist or business), and your intended arrival airport. Once the information is submitted, the agent will handle the process until the approval letter is issued.
Common mistakes include misspelled names, wrong passport numbers, incorrect arrival dates, or failing to print the approval letter. Reviewing your details carefully before submission helps avoid complications.
The standard processing timeframe for the approval letter is between 3 and 5 business days, which suits most travellers who plan their trip in advance. However, those with urgent travel needs can rely on express processing, which ranges from 2 to 8 hours, depending on availability. Same-day and two-day processing options are also accessible for travellers in a hurry.
Processing times may fluctuate during Vietnamese public holidays, peak tourist months, or when documents are submitted with errors. For this reason, early preparation is recommended.
To ensure a smooth and stress-free experience, Australians should ideally apply for the approval letter at least one week before their intended departure.
Australian travellers should ensure their passports are in good condition, with no tears, damage, or missing pages. Immigration officers may refuse entry if the passport is deemed unfit for use. Printed versions of all documents, especially the approval letter, are strongly recommended as digital copies may not be accepted.
Travellers commonly face delays due to incorrect photo sizes, missing forms, or insufficient USD cash for the stamping fee. Preparing everything ahead of time significantly reduces waiting time at the airport and avoids unnecessary complications.
It is also important to follow Vietnam’s health and customs regulations. Depending on the season and current travel policies, additional checks may be required, especially during peak holidays or high-traffic periods.
To ensure a seamless arrival, keep all documents organised, prepare extra copies where possible, and store your passport and paperwork in an easily accessible location. These simple steps help you avoid issues and fast-track your way through the airport.
Vietnam’s Visa on Arrival is a convenient and popular entry option for Australians, provided all arrangements are completed before boarding the plane. The approval letter is essential, and travellers must prepare their documents, photos, and USD cash in advance to ensure a smooth process upon landing. By using a trusted and experienced service such as VietnamImmigration.com, Australians can secure their approval letter efficiently and enjoy a worry-free arrival in Vietnam with confidence.
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